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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trevor Villanueva

Trevor Villanueva

October 27, 2025

5  out of  5
rating by Trevor Villanueva
"I had been a policy holder for progressive for over ten years and after long consideration I've decided to get a quote through State Farm. After talking with Jacob, I knew this is the right policy and insurance company for me. Not only was he professional, he was extremely helpful in finding the right policy for me. Progressive wanted over $1500 a month for full coverage and I was quoted $1372 less for full coverage. Yes you read that correctly. Only $128 a month for full coverage on my vehicle with my discounts. Not only did he do all that for me, he was tremendously polite and often cracked a joke with me every so often. Our phone call was full of respect and amazing results in their company. I'm proud to be a member of State Farm and if it wasn't for Jacob, I probably wouldn't be here. Thank you for everything, Jacob."
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Raiden Roose

October 27, 2025

5  out of  5
rating by Raiden Roose
"Frank was great! Made it really easy to get a new policy rolling when it could have been very tedious. Appreciate the straightforward advice and friendly feedback. -Kayla Powell"
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Samantha Visger

October 24, 2025

5  out of  5
rating by Samantha Visger
"I’ve had State Farm(a different agency) in the past and left for a cheaper option. Recently, Jacob reached out to me and found me a BETTER deal. He found me a deal that is going to save $50 a month! He’s very friendly and personable and can redirect you back to the topic at hand effortlessly (I have ADHD, so kind redirection is always appreciated!) he took extra care to answer questions I had and even dug a little for an off the wall question about insurance I had. I was fully prepared to tell Jacob I didn’t want to switch back when I answered the phone, but he convince me."
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Nancy Palmiere

October 24, 2025

5  out of  5
rating by Nancy Palmiere
"Very much help and pleasant to deal with. Thank you!"
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Juan Carrau

October 23, 2025

5  out of  5
rating by Juan Carrau
"Taylor was great setting up new home and auto policy!"
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Dan Poling

October 21, 2025

5  out of  5
rating by Dan Poling
"I discovered this office a little over a year ago and have had great, quick, quality service every time. I'll keep coming back and you should too."
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Kayla McNew

October 21, 2025

5  out of  5
rating by Kayla McNew
"Jake was awesome and super helpful! Helped to get me the best discounts, and was very detailed and informative on all the applicable coverages and what each means. Highly recommend contacting him for your insurance needs!"
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Shem lee Ramirez

October 19, 2025

5  out of  5
rating by Shem lee Ramirez
"Es un buen trabajador y es muy paciente , por cierto está aprendiendo español y está ayudando a muchos para conseguir un seguro accesible"
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Adam

October 18, 2025

5  out of  5
rating by Adam
"TYLER WAS AWESOME. He has awesome energy and I appreciate him working with me to secure a policy with State Farm."
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Steven Mccaul

October 18, 2025

5  out of  5
rating by Steven Mccaul
"Went above and beyond to help our family."
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Adam Gleason

October 16, 2025

5  out of  5
rating by Adam Gleason
"Frank was awesome to work with and extremely helpful getting me the best rates"
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Dr. Rebecca Deyo

October 15, 2025

5  out of  5
rating by Dr. Rebecca Deyo
"We have been working with Ridge on several different types of policies, and we cannot say enough great things about him! It is so refreshing in today’s world to be able to work with a professional who is also an incredible person. We highly recommend him for all of your insurance needs!"
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Taylor Dean

October 15, 2025

5  out of  5
rating by Taylor Dean
"Jake was awesome at this office and made it super easy process also getting us into the best deals with insurance for all of our autos, home, recreational and life insurances!! Thank you!"
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Dee Skinner

October 15, 2025

5  out of  5
rating by Dee Skinner
"Customer service was A+. Got a lower insurance rate plus renter’s insurance! Very pleasant and kind communication!"
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Tonya Annis

October 15, 2025

4  out of  5
rating by Tonya Annis
"Very helpful"
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Liza Inaba

October 13, 2025

5  out of  5
rating by Liza Inaba
"Very helpful, straightforward"
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Steve Surles

October 8, 2025

5  out of  5
rating by Steve Surles
"He was very helpful with my insurance and everything else ."
We responded:
"Welcome back to Our office Steve and we appreciate the many years of loyalty with our office. - Ridge "
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Sean Carr

October 8, 2025

5  out of  5
rating by Sean Carr
"Insurance rates went up with the previous company. After shopping for a new provider, I found that this agency had the best pricing I could find. The sales rep, Tyler, went above and beyond explaining everything and recommending ways to save even more. If you're looking for a good agency, I recommend Ridge Tefft and his staff in Charlotte."
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Chris Lilly

October 6, 2025

5  out of  5
rating by Chris Lilly
"Very professional and nice. Explained ways to help me save and made everything so easy. Thank you! For keeping in touch so i wouldn’t lose out on a good deal"
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Autumn Powell

October 4, 2025

5  out of  5
rating by Autumn Powell
"Tyler was very professional made everything smooth and easy for me. Very good customer service and very informative Tyler keep up the amazing job"
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Jamie Norton

October 3, 2025

5  out of  5
rating by Jamie Norton
"Tyler was a huge help in getting the coverage I needed for my vehicle! Highly recommend!"
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Nicole B.

October 3, 2025

5  out of  5
rating by Nicole B.
"The agent that I spoke with was great. His customer service was spot on and I was glad to be back with state farm."
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Robbie Jeffers

October 3, 2025

4  out of  5
rating by Robbie Jeffers
"Tyler was tremendously helpful with my auto insurance. Very personal, respectful, and understanding. Will recommend to friends & family"
We responded:
"Appreciate the review Robbie! - Ridge "
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William Walker

October 1, 2025

5  out of  5
rating by William Walker
"Very nice and helpful people thank you Tyler for the help today"
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Heather Medina Martinez

September 29, 2025

5  out of  5
rating by Heather Medina Martinez
"I’m switching to State Farm. So far a great rate and better service. Ask for Tyler when you call for your quote and get some great service!"